Privacy Policy

Last Updated: July 22, 2026

1. Introduction

At Loom Clothing ("we", "our", "us"), respecting and safeguarding your privacy is fundamental to our business. This Privacy Policy outlines how we collect, store, process, and protect your personal information when you visit or make a purchase from our website (loomclothing.com).

2. Information We Collect

We collect personal information necessary to provide our services and process your orders effectively:

• Personal Contact Data: Your name, email address, phone number, and delivery address.
• Transaction Data: Payment order ID, payment status, product selections, and billing history. (Note: We do NOT store your credit card, debit card, CVV, or net banking passwords).
• Technical & Device Data: IP address, browser type, operating system, device identifiers, and pages visited via browser cookies.

3. How We Use Your Information

We use your information exclusively for legitimate business purposes:

• Fulfilling, shipping, and managing your orders.
• Sending order tracking notifications, invoice details, and customer service communications.
• Processing secure payments via our authorized payment partner (Razorpay).
• Improving website usability, fraud prevention, and system security.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties. Data is shared strictly with trusted logistics partners (e.g. Delhivery, BlueDart) to deliver your packages, and payment gateway partners (Razorpay) to verify transactions securely under PCI-DSS standards.

5. Cookies & Tracking

We use essential cookies to maintain your shopping cart state, recall currency settings, and enable seamless navigation. You may disable cookies in your browser settings, though certain interactive shopping features may no longer function properly.

6. Data Security

All communications between your browser and our servers use 256-bit SSL encryption. Payment processing is completely offloaded to Razorpay Standard Checkout, keeping your payment credentials isolated from web application servers.

7. Contact Us

For questions or requests regarding your data, please contact our Privacy Officer at:
Email: loomclothing12@gmail.com
Phone: +91 8122925066
Address: No 14 hasan basha street Pallavaram ch 43, India.